Returns & Exchange

We strive in our store to provide high-quality products, and your satisfaction is our top priority. Therefore, we offer returns and exchanges according to the following terms:

First: Return and Exchange Period

Customers have the right to request a return within 3 days or an exchange within 7 days from the date of receiving the order.

Any requests made after this period will not be accepted.

Second: Return Conditions

• The product must be unused and not washed or worn.
• It must be in its original condition with all tags and original packaging.
• It must be free from any odors (perfume/smoke) or damage.

Third: Exchanges (Sizes)

• Products can be exchanged for a different size, subject to availability.
• If the requested size is unavailable, the customer may choose another product or request a refund.

Fourth: Non-Returnable Products

• Used or washed products.
• Products damaged due to misuse.

Fifth: Shipping Fees

• The customer is responsible for return and exchange shipping costs.
• In case of a manufacturing defect or an error in the order, the store will cover all shipping fees.

Sixth: Refunds

• Refunds will be processed within 3–7 business days after receiving and inspecting the product.
• Refunds will be issued using the same payment method used for the purchase.